Privacy policy

Privacy policy 

In compliance with that established in Article 10 of Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSICE), the following legal aspects are reported:

Ownership of the website

Owner: SOCIAL INNOVATION FOR COMMUNITIES, UP SOCIAL S.L.

B66224007

Contact: info@upsocial.org

General conditions of use

Owner

UpSocial, as owner of and responsible for this website, provides users with this document in order to fulfil the obligations of Law 34/2002, on Services of the Information Society and Electronic Commerce.

Purpose

The UpSocial website aims to provide the public with information on its contribution to solving social challenges with innovations aimed at scaling their impact.

Contents

In order to keep the information published on the website up to date, its contents may be modified, corrected, deleted or added to at any time. Therefore, it is advisable to verify the validity or accuracy of this information by always referring to the texts on the website.

The owner of the website reserves the right to carry out modifications and updates to the information contained on its website or in its configuration and presentation, at any time and without prior notice.

Acceptance

The use of any of the functionalities of the website implies the express and full acceptance of the conditions set out herein, without prejudice to any particular conditions that may apply to some of the specific services offered through the website.

Access to the website

As previously detailed, access to the UpSocial website is the sole responsibility of the Users and implies accepting and knowing the Legal Notice, the Cookies Policy and the Privacy Policy.

Free access

Access to the website for Users is free of charge, except for the cost of the Internet connection provided by the Internet Service Provider (ISP) contracted by the User.

General conditions of use

The use of the UpSocial website by any person attributes the status of User to them. The User agrees to use it in accordance with this Legal Notice and not to use the information, activities and services that UpSocial provides to engage in activities contrary to the law.

Contents

The contents of the UpSocial website are made available to the User as proprietary information and that of third parties, so UpSocial will use reasonable means at its disposal to ensure that these contents are always accurate and up to date.

Interactive services

Regarding the use of interactive services that allow the dissemination of content by the User through the UpSocial website, if such services exist at any time, it will be in accordance with the law and this Legal Notice. UpSocial is not responsible for the information and content stored, including but not limited to forums, chats, blog generators, comments, social networks or any other means that allow third parties to publish content independently on the website of the provider. However, and in compliance with the provisions of Articles 11 and 16 of the LSSICE, the provider is at the disposal of all Users, public authorities and security forces and actively collaborates in the removal or, where appropriate, blocking of any content that may affect or contravene national or international legislation, the rights of third parties or morality and public order.

Truthful information

When communicating with UpSocial, the User must provide truthful information. Thus the User will always guarantee the authenticity of the data provided. It is the User’s responsibility to keep all information provided up to date.

Underage Users

Users who are minors must always obtain the prior consent of their parents, guardians or legal representatives to use the services. The responsibility for determining the content accessed by a minor lies with the parents, guardians or legal representatives. To prevent access to inappropriate content on the Internet, we recommend the use of software or filters that limit the content available.

Correct use of the website

The User agrees to proper use of the website and the utilities provided in accordance with the law, this Legal Notice and the instructions and notifications that are communicated to them. The User undertakes to use the website and all its contents exclusively for lawful and non-prohibited purposes, which do not infringe legislation in force and/or may be harmful to the legitimate rights of UpSocial and/or which may cause any damage or harm, directly or indirectly.

Intellectual, industrial property

All the elements that make up the website, as well as its structure, design, photographs, icons, graphics, images, source code, logos, trademarks and other distinctive signs that appear on it, are the intellectual property of UpSocial or, where applicable, third parties, unless otherwise specified, and are protected by the corresponding intellectual and industrial property rights. Users may not use the trademark or any other distinctive sign of UpSocial within their website unless expressly authorised by UpSocial. These authorisations shall be requested in writing from UpSocial. Therefore, the User that accesses the website must respect at all times all intellectual and industrial property rights of the website belonging to UpSocial or third parties.

The total or partial reproduction, use, distribution and public communication of content requires the prior written permission of UpSocial. Any use not previously authorised by UpSocial shall be considered a serious breach of intellectual or industrial property rights.

Likewise, the images and other graphic elements contained on the website are protected by the corresponding intellectual and industrial property rights. Their use, reproduction, distribution, public communication, transformation or other similar or analogous activity is strictly prohibited without prior express authorisation from the owner.

With regard to references to products and/or services of third parties, the owner of the website recognises the corresponding industrial and intellectual property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of rights over or any responsibility for them, nor does it imply any sponsorship or recommendation.

Third-party links to the UpSocial website

Any User that wishes to create a link from their website to the UpSocial site must obtain authorisation from UpSocial.

The owner of the website declares its respect for the intellectual and industrial property rights of third parties; therefore, if you believe that our website may violate your rights, please contact the owner of the website info@upsocial.org

Exclusion of guarantees and responsibility

The User shall be liable for damages of any kind that UpSocial may suffer as a result of breaching any of the obligations to which the User is subject by this Legal Notice.

Data protection

Where personal data is collected, processed or stored, this will be done in accordance with the Privacy Policy published on the website, which can be consulted at the bottom of this page.

Cookies policy

The use of cookies is detailed in the legal text of the Cookies Policy and can be consulted at the bottom of this web page.

Access to the website

UpSocial is not responsible for damages of any kind caused to the User as a result of failures in telecommunications networks that result in the suspension, cancellation or interruption of the website service during its provision or beforehand.

Quality of service and content

The owner of the website does not guarantee the absence of errors in access to the website or in its contents, or that it is up to date, although the owner of the website will use its best endeavours to avoid, correct or update them, as the case may be. In the event that the User believes there is any content that could be susceptible to this classification, please contact the owner of the website.

Access to the website and any use that may be made of the information contained therein are the sole responsibility of the User.

UpSocial will always strive to ensure the proper functioning of the website 24 hours a day, 365 days a year, although it cannot rule out the possibility that there are certain causes of force majeure, natural disasters, strikes or any similar circumstances that make it impossible to access the website. Therefore, UpSocial is not liable for damages of any kind that may be caused as a result of lack of availability, maintenance and effective operation of the website or its services and content. UpSocial is not responsible for the existence of viruses, malicious or harmful programs in the content, or for the unlawful, negligent, fraudulent use or use contrary to this Legal Notice, or for the lack of legality, quality, reliability, usefulness and availability of services provided by third parties available to Users of the website.

UpSocial reserves the right to interrupt access to its website at any time and without prior notice if it deems it necessary, whether for reasons of security, control, maintenance, power failure or any other cause. In short, UpSocial is in no way responsible for the consequences of any interruptions, since it cannot guarantee the reliability, availability or continuity of its website.

In compliance with the provisions of the Law on Information Society Services and Electronic Commerce, the owner of the website is at the disposal of all Users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, the rights of third parties or morality and public order.

Third-party links

The links contained in our website may also lead to the web content of third parties. In these cases, UpSocial acts as an intermediary service provider, in accordance with Article 17 of Law 34/2002, and is only responsible for the content and services provided on third-party websites to the extent that it has actual knowledge of their illegality and does not act diligently to remove or disable the link.

The purpose of these links is solely to facilitate your search for resources that may be of interest to you on the Internet. However, these pages do not belong to UpSocial, nor does it review their contents and, therefore, the owner of UpSocial assumes no responsibility for the content, information or services that may appear on these sites. In the event that the User considers there is a link with illegal content, they may notify UpSocial at info@upsocial.org, without such communication entailing the obligation to remove the corresponding link in any case.

The owner of the website cannot be held responsible for the operation of the linked site or for any damages that may arise from accessing or using it.

The establishment of the link to another website shall not imply any agreement, contract, sponsorship or recommendation by UpSocial. 

UpSocial is not responsible for and does not in any way guarantee the clarity, accuracy, reliability, correctness or morality of content or services that the establishment of the link to another website may offer. The User assumes sole responsibility for any consequences, damages or actions that may arise from accessing the linked page.

Social networks

In addition, UpSocial is present on social networks for which, if you wish to know the privacy conditions and use of cookies, you should consult the policies provided by them:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/privacy

YouTube: https://policies.google.com/technologies/cookies?hl=es

LinkedIn: http://www.linkedin.com/legal/privacy-policy

Google: https://policies.google.com/technologies/cookies?hl=es

Instagram: https://help.instagram.com/

UpSocial will not process personal data on social networks.

Applicable law and jurisdiction

The applicable law in case of dispute or conflict of interpretation of the terms that make up this Legal Notice, as well as any matter relating to the services of the website of UpSocial, shall be Spanish law.

For the resolution of any dispute that may arise from accessing the website, in cases where the regulations provide for the possibility of submitting to a jurisdiction, the User and UpSocial agree to submit to the Courts and Tribunals of the city of Barcelona, renouncing any other general or special jurisdiction that may correspond to them.

Privacy policy

Basic information on Data Protection

Data Controller

SOCIAL INNOVATION FOR COMMUNITIES, UP SOCIAL S.L.

B66224007

Travessera de Gràcia 88, 1-1, 08006, Barcelona 

Contact

loto@upsocial.org

Purpose

1) Enquiries and requests for information from customers and third parties: responding to the request made.

2) Subscription to the newsletter or registration on UPSocial: sending of periodic communications and registration on the website to access information on the activities organised by UpSocial.

Legal basis

1) Enquiries and requests for information from customers and third parties: legitimate interest in attending to the data subject in response to emails received and explicit consent in the contact form.

2) Subscription to the newsletter or registration on UPSocial: explicit consent in the form. 

Storage

The information collected from the data subject will be kept for as long as necessary to fulfil the purpose for which the personal data were collected, so that once the purpose has been fulfilled, the data will be cancelled. This cancellation will result in the blocking of the data, which will only be kept at the disposal of public administrations, judges and courts in order to address any liabilities that may arise from the processing, for the duration of the period of limitation of such liabilities, after which the data will be destroyed. The second level of information specifies the periods of storage of the information in relation to different matters.

See below for more information on the second level of information.

Origin

1) Enquiries and requests for information from customers and third parties: the data subject or their legal representative.

2) Subscription to the newsletter or registration on UPSocial:

 the data subject or their legal representative.

Recipients

These data will be processed by UpSocial. We share your data with service providers that assist us or provide support (Data Processors), with whom the required contract has been entered into in the terms provided for in Article 28 of the GDPR.

International transfers

We do not conduct international data transfers with your data.

Rights

Access, rectification, objection, erasure, restriction of processing and portability of the personal data, as explained in the corresponding section. 

Additional information 

You can consult additional and detailed information about data protection in the breakdown of sections presented below (second level oof information).

General information 

The purpose of this Privacy Policy is to inform you about the conditions that govern the collection and processing of your personal data by our organisation in order to safeguard fundamental rights, your honour and freedoms, in compliance with regulations in force governing the Protection of Personal Data: Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, GDPR); and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPD-GDD).

In accordance with these regulations, we need to obtain your authorisation and consent for the collection and processing of your personal data. Therefore, we provide you below with all the relevant details regarding how we carry out these processes, their purposes, which other entities may have access to your data and what your rights are.

Data Controller. Who is the Data Controller of your data?

The Data Controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

We inform you that SOCIAL INNOVATION FOR COMMUNITIES, UP SOCIAL S.L. (hereinafter, UpSocial) is the owner of the website upsocial.org, with Tax ID no. B66224007 and registered address at Travessera de Gràcia 88, 1-1, 08006, Barcelona. You may contact us by email at info@upsocial.org.

The personal data requested, where applicable, will consist only of the data strictly necessary to identify and process the request made by the interested party, hereinafter referred to as the data subject. This information will be processed fairly, lawfully, and transparently in relation to the data subject. Furthermore, personal data will be collected for specific, explicit and legitimate purposes, and will not be further processed in a manner that is incompatible with those purposes. 

The personal data collected will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. 

The data subject will be informed, prior to the collection of their data, of the general aspects regulated in this policy so that they can provide specific, informed and unambiguous consent for the processing of their data, if necessary and in accordance with the following aspects.

Purpose. For what purpose do we process your data?

The personal information you provide us through emails and forms will be kept confidential and protected. Under no circumstances will it be used for other purposes or disclosed to third parties without your consent, in accordance with the principles of GDPR 2016/679 and O.L. 3/2018. To comply with various legal requirements, we have established different levels of security to protect the personal data you provide us, and we have taken all technical measures within our reach to prevent the loss, misuse, alteration, unauthorised access and manipulation of such personal data.

The envisaged uses and purposes are the following: 

1. Enquiries and requests for information from customers and third parties: to provide a response to the request made.

2.  Subscription to the newsletter or registration on UPSocial: to send periodic communications and registration to the website to access information on the activities organised by UpSocial.

Legal basis. What is the legal basis for the processing of your data?

The collection and processing of your data is always legitimised by one or more legal bases, which we detail below:

1. Enquiries and requests for information from customers and third parties: legitimate interest in attending to the data subject in response to emails received and explicit consent in the contact form.

2. Subscription to the newsletter or registration on UPSocial: explicit consent in the form.

Storage. How long will we keep your data?

We use your data for the time strictly necessary to fulfil the purposes stated above. How long we keep your data for is detailed in the following list:

For information purposes, we outline the storage periods for information related to different subjects: 

DOCUMENT

PERIOD

LEGAL REF. 

Employment-related or Social Security-related documentation

4 years

Article 21 of Royal Legislative Decree 5/2000, of 4 August, which approves the consolidated text of the Law on Infractions and Sanctions in the Social Order

Accounting and fiscal documentation for commercial purposes

6 years

Article 30, Commercial Code

Accounting and fiscal documentation for tax purposes

4 years

Articles 66 to 70 General Tax Law

Data for sending information about services

As long as the data subject does not request their erasure

Not applicable

Data of persons who have contacted

As long as their erasure is not requested

Not applicable

Origin. How have we obtained your data?

Visiting the UpSocial website does not imply that users are obliged to provide any information about themselves. 

UpSocial expressly prohibits children under the age of eighteen from providing personal data without the prior consent of their parents or guardians. 

The origin of the data is as follows:

1. Enquiries and requests for information from customers and third parties: the data subject or their legal representative. The contact form will request your email address and your first and last name(s). Optionally, it will request the name of your organisation.

2. Subscription to the newsletter or registration on UpSocial: the data subject or their legal representative. When subscribing to the newsletter, you will be asked for your email address, first and last name(s), the language of the newsletter, the autonomous community (only for Spain) and the country. To register with UpSocial, please contact the e-mail address info@upsocial.org.

Security measures. What do we do to protect your data?

UpSocial implements the necessary organisational and technical measures to ensure the security and privacy of your data, preventing its alteration, loss, unauthorised access or processing, depending on the state of the technology, the nature of the stored data and the risks to which they are exposed.

We would highlight, among others, measures to ensure:

  • the ongoing confidentiality, integrity, availability and resilience of processing systems and services; 
  •  the ability to restore the availability of and access to personal data in a timely manner in the event of a physical or technical incident;
  • a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing; 
  • the pseudonymisation and encryption of personal data, in the case of sensitive data

Recipients. To whom will your data be disclosed?

These data will be processed by UpSocial. We share your data with service providers that assist us or provide support (Data Processors), with whom the mandatory contract has been entered into in accordance with Article 28 of the GDPR.

We do not conduct international transfers with your data.

Rights. What are your rights when you provide us with your data?

The data protection regulations in force protect you with a series of rights in relation to the use we make of your personal data. Every one of your rights is personal and non-transferable, meaning they can only be exercised by the data subject, upon verification of their identity. 

We inform you that you have the following rights:

  • To access your personal data 
  • To request rectification of your data 
  • To request the erasure or elimination of your data (“right to be forgotten”) 
  • To restrict or object to the use of your data 
  • To data portability for cases of telecommunications or Internet services 
  • To withdraw your consent at any time 
  • To present a complaint in relation to data protection matters to the Supervisory Authority: Agencia Española de Protección de Datos.

How can you exercise your rights?

If you wish to exercise your rights of access, rectification, erasure, restriction or objection, data portability and withdrawal of your consent, you may do so as follows:

In person or by email to:

SOCIAL INNOVATION FOR COMMUNITIES, UP SOCIAL S.L.

B66224007

info@upsocial.org

In addition to the rights that correspond to you, if you believe that your data is not being collected or processed in accordance with data protection legislation currently in force, you may lodge a complaint with the Supervisory Authority, whose contact details are as follows:

Agencia Española de Protección de Datos 

C/ Jorge Juan, 6. 28001, Madrid.

Email: info@agpd.es 

Telephone: 912663517 

Website: https://www.agpd.es

Consent and acceptance

Acceptance of this document indicates that you understand and agree to all the clauses of our Privacy Policy and that you consent to the collection and processing of your personal data in accordance with these terms.

Cookies Policy

Cookies are small files installed on the user’s computer that allow the service provider to improve the way visitors interact with its website. In some cases, the installation of these cookies requires the user’s consent.

There are different kinds of cookies, affected and unaffected by the law:

Unaffected cookies:

  • Technical: necessary for navigation. Without them the page would not work properly.
  • Personalisation or configuration cookies: allow the page to recognise the user’s language, font size, etc.
  • Security cookies: prevent or hinder attacks against the website or its users.

Affected cookies:

  • Analytical cookies: allow to measure user activity and compile navigation statistics.
  • Advertising cookies: manage the frequency and content of advertisements.
  • Tracking cookies: store information about users to show them personalised advertising.

UpSocial informs you that the website uses the following cookies on the upsocial.org domain: 

Necessay cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Domain

Owner

Name

Purpose

Duration

upsocial.org

UpSocial

has_js

Cookie commonly associated with the Drupal content management system. Drupal uses this cookie to indicate whether or not the visitor’s browser has JavaScript enabled.

Session

 
Statistic cookies
 
These cookies allow the party responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including quantifying the impact of advertising. The information collected through this type of cookie is used to measure the activity of the websites, application or platform, in order to make improvements based on the analysis of the usage data of the users of the service. 

Domain

Owner

Name

Purpose

Duration

upsocial.org

Google

_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

13 months

upsocial.org

Google

_ga_H7KY16T8CN

Google Analytics uses this cookie to maintain the session state.

13 months

upsocial.org

Google

__utmt

This cookie is set by Google Analytics. According to its documentation, it is used to limit the request rate to the service, thus limiting data collection on high-traffic sites. It expires after 10 minutes.

10 minutes

upsocial.org

Google

__utmb

This is one of the four main cookies set by the Google Analytics service, which allows website owners to track visitor behaviour and measure website performance. This cookie identifies new sessions and visits and expires after 30 minutes. The cookie is updated each time data is sent to Google Analytics. Any activity by a user within 30 minutes will count as a single visit, even if the user leaves the site and then returns. A return after 30 minutes will count as a new visit, but as a returning visitor.

30 minutes

upsocial.org

Google

__utmc

This is one of the four main cookies set by the Google Analytics service, which allows website owners to track visitor behaviour and measure website performance. It is not used on most sites, but is set to allow interoperability with the previous version of Google Analytics code known as Urchin. In these earlier versions, it was used in conjunction with the __utmb cookie to identify new sessions/visits from returning visitors. When used by Google Analytics, it is always a session cookie that is destroyed when the user closes their browser. If it is considered a persistent cookie, it is likely to be a different technology that sets the cookie.

Session

upsocial.org

Google

__utmz

This is one of the four main cookies set by the Google Analytics service, which enables website owners to track visitor behaviour and measure website performance. This cookie identifies the source of traffic to the site so that Google Analytics can tell website owners where visitors are coming from when they arrive on the site. The cookie has a lifetime of 6 months and is updated each time data is sent to Google Analytics.

6 months

upsocial.org

Google

__utma

This is one of the four main cookies set by the Google Analytics service, which allows website owners to track visitor behaviour and measure website performance. It distinguishes between users and sessions. It is used to calculate statistics for new and returning visitors. The cookie is updated each time data is sent to Google Analytics. Website owners can control the lifetime of the cookie.

13 months

Unclassified cookie

 

Domain

Owner

Name

Purpose

Duration

upsocial.org

UpSocial

__google_un

 

Session

Once the cookies have been selected in the banner, if you wish to deactivate/activate them on the device you must do so through your Internet browser or through the banner itself by reactivating it. For more information on how to manage cookies, please consult the following links:

Chrome, from here: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Firefox, from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Explorer, from here: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Safari, from here: http://support.apple.com/kb/ph5042

Opera, from here: http://help.opera.com/Windows/11.50/es-ES/cookies.html

Third-party services

In addition, UpSocial is present on portals for which, if you wish to know the conditions of privacy and use of cookies, you should consult the policies provided by them:

Facebook: https://www.facebook.com/policies/cookies/

Twitter: https://twitter.com/privacy

YouTube: https://policies.google.com/technologies/cookies?hl=es

LinkedIn: http://www.linkedin.com/legal/privacy-policy

Google: https://policies.google.com/technologies/cookies?hl=es

Instagram: https://help.instagram.com/